Terms & conditions

TERMS & CONDITIONS OF BUSINESS

JDR GUNS LTD

GENERAL  
For purposes of the Terms "we", "us", "our" refer to JDR GUNS LTD and "you" and "your" refer to you the Customer unless context clearly indicates otherwise.The Terms apply to all transactions carried out on the JDR GUNS LTD website, over the telephone if applicable and in person. 
We will not be liable to you, the buyer, for any loss of profit or any indirect special or consequential loss, damage, costs, expenses or other claims, which arise out of or in connection with the supply of our products.
We will not be liable to you for any other claims which arise out of the supply of our products to you unless we are grossly negligent.We will take all reasonable precautions to keep the details of your order and payment secure, but, unless we are grossly negligent, we will not be liable to you for losses as a result of unauthorised access to information provided by you.We will use all reasonable endeavours to carry out our obligations to you within a reasonable period of time but will not be liable to you, the buyer, for any loss, costs or expenses arising directly or indirectly from any delays in doing so and we will not be deemed to be in breach of our obligations to you by reason of any delay in performing, or any failure to perform, any of our obligations, if the delay or failure was due to any cause beyond our reasonable control. Without prejudice to the generality of the foregoing, the following will be regarded as causes beyond our reasonable control Act of God, explosion, flood, tempest, fire or accident, war or threat of war, sabotage, civil disturbance or requisition, acts, restrictions, regulations, bylaws, prohibitions or measures of any kind on the part of any governmental, parliamentary or local authority, import or export regulations or embargoes, strikes, lockouts or other industrial actions or trade disputes, any act or omission of the postal or courier services, difficulties in obtaining raw materials, labour, fuel, parts or machinery, power failure or breakdown in machinery. 
 Nothing in these Terms and Conditions confers any rights on third parties.
These Terms cannot be altered or suspended, permanently or temporarily, without the written permission of JDR GUNS LTD.
These conditions are subject to English law and the jurisdiction of the English courts.  

MAKING A PURCHASE 
JDR GUNS LTD uses WorldPay and PayPal to accept a range of credit and debit cards over the Internet via the website or by telephone. We are entitled to refuse any order placed by you and will not be required to provide an explanation. We may refuse or cancel your order if we have reason to believe fulfilling the order breaches the law in your or our jurisdiction. However, it is your responsibility to check that your purchases are in fact legal in your jurisdiction.We are not obliged to supply the goods or services to you until we have confirmed acceptance of your order in writing. It is on our acceptance and generation of an online invoice that a contract comes into effect between us. Ownership of the goods transfers when we have been paid in full and delivery has taken place. 
All products are supplied subject to availability. In the event that we are unable to supply any product, we will inform you of this as soon as possible. 
Occasionally a manufacturer may change the specifications of a product. Should this happen to a product you have ordered from us we will contact you to make further arrangements, either backordering or cancelling the order.
All sizes and dimensions are approximate and pictures may only be representative but we make every reasonable effort to make sure they are as accurate as possible.

PRICES AND PAYMENT
Where limited offers are advertised, these products are subject to availability and are allocated on a strict first come first served basis. 
JDR GUNS LTD accepts no liability whatsoever where products are misused or not used in accordance with instructions. 
The price you pay is the price displayed on this website at the time we receive your order apart from the following exception. While we try to ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. We are not obliged to provide a product to you at an incorrect (lower) price.
These prices include VAT but exclude delivery costs.

INTERNATIONAL ORDERS 
We will supply our products at our own discretion to customers outside the United Kingdom and reserve the right to refuse international orders without giving a reason. It is your responsibility to familiarise yourself with the  laws of your own jurisdiction and we accept no liability whatsoever in this regard.

DELIVERY SCHEDULE 
Orders will be sent by the most appropriate available service and as quickly as reasonably possible. We will endeavour to keep you informed of any delay to your expected delivery date. You are responsible for ensuring availability to receive delivery of your product(s) and that the delivery destination is suitable for delivery. JDR GUNS LTD will not be liable for any redelivery charges occasioned by your absence at the time of delivery.

DELIVERY CHARGE
Delivery charges are calculated at the checkout section and will be applied before you make payment. Some items are dispatched free of charge and this will be announced for each item.

OUT-OF-STOCK ITEMS 
If your item is not in stock, it will be marked as either "out of stock" or "backorder". If your purchase continues to be unavailable you will be contacted by e-mail or telephone.

CREDIT CARD SECURITY 
Card transactions take place on a separate, secure banking site and no personal financial data is held or seen by JDR GUNS LTD. 

PRIVACY POLICY 
JDR GUNS LTD does not disclose its customers’ information to any third parties except those lawfully entitled to access such information under the relevant UK laws.
The JDR GUNS LTD website uses cookies, small data files stored on your computer which provide us with information necessary to the running of the website. No personal data is collected or passed on by JDR GUNS LTD.

Data collected by this site is used to: 

1. Take and fulfil customer orders.
2. Administer and enhance the site and service.
3. Deal with third-parties for delivery purposes.

In visiting the JDR GUNS website, you consent to us using cookies as outlined above for the purposes of examining traffic via the site. In placing an order, you consent to us using your data to fulfil your order. For orders, you will actively confirm this consent at checkout when you tick the acceptance of these Terms and Conditions.

RETURNS POLICY
If it should become necessary to return your product to us, please: 

Return the item to us in its original condition within fourteen (14) days of receipt.
Returned items should be unused and must be returned in original packaging with any enclosed documentation. Refunds will be processed and a decision issued within fourteen (14) days of the date you tell us of a product return or the day we confirm to you that you are entitled to a refund. Refunds will not be issued until the product has been received by us in its original or delivered state.
 Please note:
1. Goods will only be accepted for return if they are dispatched within fourteen (14) days of delivery, unless we notify you otherwise.
2. The item is your responsibility until it reaches us. You should return any product to us via national postal service or courier to the address given below with suitable insurance based on the value of the product. This means that the full value may be recovered by you if the product is lost or damaged. You should retain any receipt confirming the return. If returned products are lost we will not accept liability for them.
3. You will be liable for the charges incurred in returning an item to us unless we agree to reimburse you elsewhere in these terms.
4. Delivery charges are only refundable where goods are faulty and a refund is made.
5. You the Customer are solely responsible for inspecting the product upon delivery. You must contact JDR GUNS LTD should you wish to inform us of damaged, defective or missing goods and/or delivery discrepancies within 48 hours of your delivery being made.
6. In some instances, your goods will be subject to a manufacturer’s warranty. Such a warranty may stipulate that you, the Customer, must send the goods back to the manufacturer directly for repair or replacement.
7. Refunds will be processed and a decision issued within fourteen (14) days from the date you tell us of a product return or the day we confirm to you that you are entitled to a refund and refunds will not be issued until the product has been received by us in its original or delivered state.

DISTANCE SELLING REGULATIONS 
Under the Distance Selling Regulations you have the right to cancel your order for any item purchased on our website and claim a full refund. To cancel your order you must notify us within fourteen (14) calendar days commencing on the day after delivery. 
You must return the product to us at your own cost as required by these Terms but if you do not or if you return the product to us at our expense then we may charge you the reasonable costs of returning a product except in the case of cancellation of substitute products. 
Should you wish to exercise your rights under the Distance Selling Regulations your order may only be cancelled in writing, by fax or by e-mail: jon@jdrguns.com. Telephone cancellations will not be accepted. 
The goods must be returned in an unused and re-saleable condition. You are liable for the cost of safe carriage back to us and are strongly advised to arrange for adequate insurance to cover the product during its return journey. The product should be returned within fourteen (14) calendar days from the date we receive your cancellation. If you are unable to return the product to us within fourteen (14) calendar days you must advise us. 

UNWANTED OR INCOMPATIBLE GOODS 
We are not obliged to accept the return of a product unless covered by the Distance Selling Regulations as outlined in Section 4 and you have notified us of cancellation in writing within fourteen (14) days of delivery. 
We may, in our absolute discretion, accept products subject to the deduction of delivery costs. To find out whether this will be possible, please contact us by email: jon@jdrguns.com. 
Should we accept the return of an unwanted or incompatible product, you are liable for the cost of safe carriage back to us and you will bear the liability and risk during carriage until the product is received by us therefore you are advised to organise appropriate insurance to cover the return journey. 

DAMAGED, DEFECTIVE OR FAULTY GOODS 
Any product supplied to you must be used for its intended purpose and not be subject to abuse or unreasonable usage. Damage to goods in postage can be claimed from the carrier's insurance. 
JDR GUNS LTD or our authorised agent will repair or replace any product that has failed in normal usage and will reimburse the costs of returning the goods to us, and subsequently retuning the goods to you, as long as the product has been used as intended and does not, on examination, display any signs of misuse. If the product does display signs of misuse, then you will be liable to pay our costs and expenses of examining the goods and subsequently, if you instruct us to, returning the goods to you. 

SPECIAL OFFERS 
All special offers are subject to availability and can be withdrawn at any time without prior notification. All offers are restricted to retail buyers only and according to the terms given for each item. Offers may be withdrawn or refused without prior notice. 

CONTACT DETAILS

JDR GUNS LTD
Registered firearms dealership no:
36/2511
Tel: 0330 223 2 223
E-mail: jon@jdrguns.com
Registered office:
ABN Consultancy, NR26 8SH (REGISTERED OFFICE ONLY. To arrange a return, please e-mail or phone)
Registered in England no: 08283396, VAT reg: GB 155 0609 24

 

 

©JDR GUNS LTD 2013

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